top of page
Publications
AI for Customer Care Routing at Wix - Making The First Step of Reinforcement Learning
Please notice: This post is part 2 of " AI for Revolutionizing Customer Care Routing System at Wix ". Call centers, similar to most...
Nov 23, 20241 min read
0 views
0 comments
AI for Revolutionizing Customer Care Routing System at Wix
Call centers, similar to most queueing systems, are traditionally optimized to minimize customers waiting time. Nevertheless, anyone who...
Aug 29, 20241 min read
6 views
0 comments
Football Insights from FIFA Data: Player Valuation
What moves transfer market value and how to model it Welcome to the second episode of our EA FIFA dataset exploration series, where we...
Apr 30, 20231 min read
30 views
0 comments
bottom of page